SugarCRM

SugarCRM was founded in 2004 and has been growing steadily since. It now boasts that world wide it has 6,000 companies managing their customers with Sugar, it continues to grow and compete with the more traditional systems.
So what is it? It is a Customer Relationship Management (CRM) application at heart, that provides a platform to enable you to manage your business needs whatever they may be, all by using the same simple to use interface.
Every Company collects and uses information in one form or another. Sugar provides a way for you to do this enabling you to share and use this valuable information for the benefit of your Company, whether managing your existing customer relationships or cultivating new ones.
- Business process management
- Full Sales process, starting with suspects, leads and opportunities.
- Campaign and marketing automation.
- Track customer service activities
- Reporting
- Security and Role functionality
Ivy Ltd has developed SugarScene. This is based on SugarCRM but with additional modules to meet specific business needs, i.e. Expenses and Purchase Orders to name just two. We see SugarScene as a long term addition to your business as it has the capacity to start small and grow with you.
SugarCRM and SugarScene both use the same open source technologies that enable them to be used in a flexible and customisable way. It is written in the popular, well supported and simple programming language known as PHP that enables it to be modified to meet your exact needs.
Speaking from experience it really does promote efficiency and effectiveness throughout the entire company.
