Your questions answered
Your questions answeredWhat else does SugarScene do?New modules are being added all the time, but should you find that the available modules do not meet your business needs, new modules can be designed within days. SugarScene is also able to link to various Accounting Packages to enable you to view invoicing details for instance. |
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How does SugarScene work?
You have your own version of SugarScene with its own database, unique to you.
Access using a standard web browser and your personal login and password. SugarScene is secured for use using a security padlock just like you would see and use with on-line banking.
What does SugarScene include?
As many SugarScene users on the system as you want and need.
A managed service ready to use straight away. We carry out your registration and set up, including the initial import of your people and prospects.
Training is available should you need it. We want SugarScene to work for you, and lack of knowledge is often why new systems fail or don't receive the 'buy in' of all team members.
Call and talk to our Helpdesk to discuss any issues.
Provision of an email address to be used for the sending of campaign emails.
No IT expense, all you need is a browser and an Internet connection.
Nightly backups are taken of your system and you can also do your own backups locally.
How much does SugarScene cost?
It is not based on the number of users you have on your SugarScene.
You don't pay for adding additional users and there are no licence fees.
It is based on the size of the server running your SugarScene.
What can I expect to be chargeable with SugarScene?
Consultancy is available and we are here to help you.
You may require us to import additional data on your behalf, provide additional email addresses, write a specific report for you or modify SugarScene to meet a specific business need.
Or, you may wish to upgrade to the larger Professional or Enterprise versions of SugarCRM thus providing you with a virtually unlimited upgrade path.
What do I need to do, if I wish to go ahead with SugarScene?
Contact us on 01908 552900 to obtain a Starter Pack.
You can be up and running within 7 days of returning your completed information and you can try before you buy.
How does Ivy stay in contact with all its SugarScene users?
Ivy already hold regular User Group events that provide SugarScene users with an opportunity to get together face to face.

